Maintain Open Lines of Communication - It is vital to provide frequent updates in order to provide a transparent and honest service. According to Foxhoven, provide honest updates, even if the news is unpleasant. Customers will grow progressively irritated and lose trust in your brand if you keep them guessing. Examine and Improve – Consider how your consumers see your job. Checking in or submitting a survey is an excellent way to learn how they feel about you. He warns against taking anything too seriously. However, whenever there is room for improvement, pay attention and make the required changes to help your company develop. Underpromise and overdeliver – Many businesses seek to overpromise and then fail to deliver. Instead, Foxhoven suggests not promising anything you aren't sure you can deliver on. "Only promise what you are certain about," he says. "Wow your consumers by delivering sooner, better, or cheaper than you promised at the outset." When you go above and beyond what you claim you'll do, you earn a lot of respect from everyone you work with or for." You must become an expert, according to Peter Foxhoven — Improve your professional knowledge and talents till you are considered an expert. According to Foxhoven, being an expert is crucial to establishing the authority that others will work with. Finding your niche within your industry as you gain experience will help you further narrow down the appropriate audience that will enjoy what you have to offer. Thrilling adventure as Conan the Barbarian battles evil wizards and seeks wealth in deep, dark dungeons are just a few of the topics covered by Peter. When he is not featured on one of his renowned podcasts, Peter enjoys spending time with his wonderful wife and family.
