User Interface Designer

Organization Summary

CaringBridge is a nonprofit 501(c)(3) organization offering free personalized websites to those wishing to stay in touch with family and friends during a significant health challenge. Our mission is to amplify the love, hope and compassion in the world, making each health journey easier.

Primary Duties and Responsibilities

• Plans and executes the user interaction and interface design process.
• Champions user needs and continually strives to improve the usability of CaringBridge services.
• Designs interfaces that are both functional and emotive. 
• Develops the information architecture, defines scenarios and task flows and creates page wireframes and interactive prototypes.
• Defines, documents and communicates user interface solutions by articulating the pros and cons and supports choices with clear, detailed evidence and rationale for decisions
• Collaborates with UX team, business analysts, software engineers, product managers and other departments to create highly usable and intuitive interfaces that meet both the user and business goals.
• Stays current on best practices, trends and innovative technologies related to user interaction and interface design and make recommendations on how CaringBridge services may be improved.  
• Supports and participates in usability research and testing of prototypes for projects including persona creation, heuristic evaluations and usability reviews.
• Contributes to the development of product strategies.
• Keeps manager informed of important developments, potential problems, and related information necessary for effective management.  Coordinates/communicates plans and activities with others, as appropriate to ensure a coordinated work effort and team approach.
• Performs related work as apparent or assigned.

Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Bachelor’s degree or equivalent in UI, Design, Human Factors or related field.
• 3-5 years of interaction design or interface design experience – mobile experience a plus.
• Experience using Axure and InDesign a plus.
• Strong skills in user-centered design best practices, information architecture and UI documentation techniques.
• Experience working on Agile teams a plus.
• Familiarity with the technical considerations needed when designing for mobile; experience with web technical constraints a plus.
• Excellent understanding of the diverse needs of mobile users.
• Strong self-starter with a record of success.
• Strong collaboration and teambuilding skills.
• Excellent organizational and planning skills.
• Ability to cope with the rapid pace and constant change associated with the industry.
• Ability to successfully manage numerous projects simultaneously.
• Thorough knowledge of Microsoft applications.
• Ability to communicate effectively, both orally and in writing with personnel and outside contacts.